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Residential Support Program

Residential Support Program

Basic Package

System Health Alerts

 

$5 a month

   Monitoring Package

   Basic + System Monitoring

           

             $10 a month

 

 

Protection Package

 Monitoring + Antimalware

 

$15 a month

 

  • 24X7 Health Warning Alerts

  • DCS Remote Connect Software

  • 24X7 Builtin Contact Form

  • 5% off Technical Support

Virus removal malware removal
  • 24x7 Health Warning Alerts

  • DCS Remote Connect Software

  • 24x7 Builtin Contact Form

  • 10% off Technical Support

  • Remote Monitoring of the following Services:

  • Antivirus Health

  • Windows Health

  • Application Crash

  • Hard Drive Health

  • Disk Defragmentation

  • Installed Applications

  • Startup Applications

  • System Services

  • Firewall Health

  • One Free Tun-Up a year

  • 24X7 Health Warning Alerts

  • DCS Remote Connect Software

  • 24X7 Builtin Contact Form

  • 3rd party patch management 

  • 15% off Technical Support

  • Managed Malware Protection

  • Anti-Malware Software

  • Remote Monitoring of the following Services:

  • Antivirus Health

  • Windows Crashes

  • Application Health

  • Hard Drive Health

  • Disk Defragmentation

  • Installed Applications

  • Startup Applications

  • System Services

  • Firewall Health

  • FREE Malware Removal*

  • OneFree Tune-Up a year

If paid annually, we will apply the 5%, 10% or 15%, discount to the corresponding package right away!

Services

laptop repair computer repair
  • Upgrades

  • Networking

  • Emergencies

  • Laptop Repair

  • Data Recovery

  • Backup Solutions

  • Computer Repair

  • Virus Removal

  • Security and Performance

  • Hardware/Software Installs

  • Remote Support Service

  • Lcd Replacement Service

DCS, Detor Computer Services Managed Care Program

 

How does this program work and who is the program a great choice for?

 

  • Once installed, RSP quickly detects and notifies you about critical issues on your computer

 

  • If your computer or laptop experiences a problem, a small contact window will appear with information about how to contact Detor Computer Services Technical support.

 

  • A built-in contact form allows you to contact Detor Computer Services with any issues…24/7 

 

  • You’ll benefit by having you own personal Computer Support Technician, quick access to support, and the ability to get connected with us quickly.

 

  • This program is an excellent choice for, Individual's, Small Office Home Offices and college Students, also makes a great gift!

 

 

 

3 Packages To Choose From!

 

  • Basic Package: Includes Windows App for communicating with a technician 24/7, and desktop notifications on your screen when an issue is detected. The Basic package is $5.00 a month with a 5% discount off technical support.

 

  • Monitoring Package: Includes Basic Package features, plus Tech Monitoring so we can proactively see the issues as they occur, rather than waiting for you to contact us. This program enables the technician to fix issues faster and even prevent them from affecting your experience. The Monitoring Package is $10 /month with a 10% discount off technical support.

 

  • Protection Package: Includes Monitoring Package features, plus premium anti-malware protection powered by Emsisoft and 3rd party patch management to keep your software patched, safe, secure and up to date.

  • Sends scan reports and status of Emsisoft to our console. Should malware or virus slip through, we'll include *1 FREE remote malware removal a year at no additional charge to you. Also, one Free tune-up for you to use whenever you want, to keep your system performing optimally. The Protection Package is $15 /month with a 15% discount off technical support.

 

                  If paid annually, we will apply the 5%, 10% or 15%, discount to the                           corresponding package right away!

 

 

LET US HELP MAKE YOUR COMPUTING TROUBLE FREE CALL NOW!

315-952-3502

Certified Malware Removal Specialist
Certified Malware Removal Specialist
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